Responsible gambling

At Grosvenor casino, we take the well-being of our players seriously and want to provide you with resources to ensure that your gaming experience remains enjoyable and safe.

Problem Gambling Warning Signs

If you find yourself experiencing any of these symptoms, it may be a sign that your gambling is becoming problematic:

Spending more money on games than you can afford to lose
Feeling anxious or restless when unable to gamble
Continuing to gamble even after trying to cut down or stop
Neglecting responsibilities (work, family, relationships) because of gaming
Lying to others about the amount of time spent gaming

Help and Support

If you're worried that your gambling might be getting out of control, there are people who can help. Our customer support team is trained to provide guidance on responsible gaming practices.

Self-Assessment Questions

Take a moment to ask yourself these questions:

Do I feel like I need to keep playing in order to "win back" losses?
Have I hidden my gambling from family or friends because they're concerned about it?
Do I often borrow money or spend savings to continue gaming?

If you answered "yes" to any of these, we encourage you to reach out for support.

Preventing Harm

To minimize potential harm and maintain a healthy gaming balance:

Set limits on deposits and wagers before each session
Schedule regular breaks from playing
Prioritize activities beyond gaming that bring enjoyment and fulfillment
Consider self-exclusion if you're struggling with impulsivity or loss